Sales reports are updated around the 25th day of every month. You can check your sales in your 'Sales' tab in the User Portal.
Once sales are confirmed and earnings are received, they will be made available to you in your Wallet.
Users must initiate a payout request from their Wallet.
Within 1-14 business days of initiating the request, users will receive a payment via the selected payment method from Too Lost. For available methods, see here: https://help.toolost.com/hc/en-us/articles/4403675932948-How-do-I-connect-my-payout-methods-
Before requesting a payout, please remember:
- There is a $3.00 minimum payout
- Check your connected payout method(s) in your account settings. Any changes need to be made before a payout request.
- New users may not see balance, or only see unconfirmed sales for their first 2-6 months on the platform. All digital stores report sales at least 30 days behind schedule. Meaning, new users can request payouts 2-6 months after their first release was distributed.
- We encourage consistent releases of music to ensure consistent payouts.
- We will send a confirmation notice to your notifications once your payout request has been received and another when sent. Please only contact us regarding missing payouts if 7 days pass and you have not received a confirmation notice or your payment. If you receive a confirmation notice, and still haven't received your payout, please refer to the PayPal, Bank or Venmo listed in your account settings. If something is wrong, contact support@toolost.com immediately.
- If you have had a fraud notice, piracy or copyright issue on your account during the relevant payout month, your payout may be subject to a hold. We will notify your account email if this is the case.